The St. Regis New York

"This is most certainly my favorite address in Midtown New York City. This iconic hotel offers a look back in history. There have been many updates to the hotel which we find the new breakfast dining area near the King Cole Bar to be bright and cheery and very modern with some of the old style details. We do enjoy the convenience of location. The staff in the breakfast area is very nice. The concierge staff is top notch. The management team and front office are super responsive!"

"2.5 out of 5 stars overall. If I was to rate the best parts of my trip the St. Regis would be near the bottom of everything that occurred and by far the number 1 disappointment.\n\nThe hotel is fine. The rooms are beautiful, the location is amazing and the decor and history was really exciting before our trip.\nI am a titanium elite member who spent my 40th birthday at this location this month and in short, I have been treated and felt more special at a courtyard on a random Tuesday.\n\nAll of the perks of the past are gone. Breakfast is strictly continental breakfast now which is a few pastries coffee, juice, fruit and a yogurt that was around $38 on their menu. They no longer supply met tickets. I asked to use the house car 4 separate times and the one time it was in at 12:15, I was told car service didn't begin running until 1pm. The $50 salon credit can be used for a single (I swear I am not exaggerating here) product that can be purchased for around $12 on Amazon.\nThe "fresh pastries" for gold and higher members did not appear a single time.\n\nThe butler service for coffee and the laundry was nice. The turn down service was pleasant. The $50 credit we used for a single breakfast item each morning but a side of 3 soggy greasy pieces of bacon was $18 so I still payed a few bucks for each morning and the bill comes with the free continental breakfast on it which applied pressure to tip on the full amount which would be around $40 each morning for food I honestly didn't want.\nOverall, I can not understand how they charge the rates that they do for such amenities. I have been saving my points for something special and in all honesty I wish I would have just used them at a standard Marriott for a longer trip as this was not worthwhile in my opinion. If you have more money than God and have no common sense, I hope you really enjoy your stay.\n\nOne thing I will mention, the doorman on the first day was a joy. He was so nice to us even though he obviously has a tough NY guy underneath, he was fantastic, nice and funny. I think he really made me excited for the experience we were about to have.... but that was the highest point regarding the hotel aspects for that trip. 10/10 that guy! 5/10 Hotel experience overall."

"My husband and I were traveling for work. I’m almost 8 months pregnant. We requested early check in well in advance and while I understand that it’s not always possible it seemed like our request was forgotten due to a shift change. Instead of being met with understanding, I felt like front desk was frustrated with me asking about it. There was a few hiccups during the 3 night stay that merit only 3 stars for the service. The location is perfect and convenient and our room was very nice overall. For the price, we will be most likely staying somewhere else in the area."