Midtown Convention Center

"Let me start off by saying, I never take the time to write reviews. If I could give this hotel 0 stars, I would. This was the absolute worst hotel experience I've ever had.\n\nLet me start off by saying the staff was rude, lazy and it was like pulling teeth to get them to do their job just to check in. The hotel also charged $50 for early check in and proceeded to have us wait in 25 min past noon (which was the time we paid to check in for).\n\nThe room had broken air/heating. There is no microwave, no fridge and the bathroom outlets didn't work. The actual running water in the hotel stopped working entirely for hours and eventually turned on, coming out brown. Blowdryer was also broken.\n\nI would NEVER stay here again and it is not even a cheap place. Besides the location, save your money and go elsewhere."

"Oh where to start. Rude at check in. We were told there would be breakfast as we were checking in, hours later when we asked what time breakfast would be, we were told no breakfast. They then put a piece of paper over the sign about breakfast. I don’t know if they decided they couldn’t afford it because they were busier than usual because of the marathon or what. Website said you could get a fridge in the room for $15/day, nope. We have a baby so that was not cool. No ice buckets in the room. When I asked for one I was told they didn’t have any so he gave me a garbage liner to use. Room was half done, still had painters tape on the bathroom wall. The bed was very hard and the pillows were all flat. The rooms are tiny. The toilet didn’t flush well and the shower was very slippery and had poor water pressure. Hair dryer was missing from the wall. No fan in the bathroom. Tv only got about 3 channels. No cups of any kind in the room even though there is a coffee maker. Had to go ask for some. Last night there I saw some ants crawling on the bed. The staff just seemed generally oblivious and confused when we would ask for things like another pillow or cups or anything else. I have never missed home more. It basically made the entire trip more stressful especially because we had our 9 month old with us."

"I don't understand why people have made such negative comments about this place. There is a reception at the entrance and the employees are very helpful. The beds are viscose and conform to your body shape, very comfortable. The room is generally clean. There are plenty of closets to put your belongings. There is an iron and ironing board. It's a safe place. In terms of location, it is in the best place for me. What more could it be…"