Courtyard by Marriott New York Manhattan Midtown West

"A Surprisingly Spacious & Practical Hub for NYC\n\nA fantastic, practical choice for a trip to New York. The Courtyard Midtown West delivers on exactly what a business or transit-focused traveler needs: efficiency, comfort, and surprisingly spacious rooms that provide a welcome retreat from the city's hustle.\n\nRooms: The standout feature. Rooms are modern, clean, and significantly more spacious than the typical Manhattan standard. It's a comfortable space to both work and unwind.\n\nService: The staff was efficient and professional throughout the stay. The on-site bar is a nice touch for a convenient evening drink without having to venture out.\n\nLocation: The location is a major asset for convenience. It's just a short, easy walk from Penn Station and Hudson Yards, making it an ideal base for getting around the city.\n\nFinal Word: This hotel offers excellent value in a city where that's increasingly hard to find. It's a reliable and highly recommended choice for anyone prioritizing space, cleanliness, and a convenient location."

"Checked into Courtyard New York Manhattan/Midtown West on 7/27. They would not allow me to check in without my husband. My husband was coming later. They insisted my name was not on the reservation, on my husband's screen you could see my name and our daughter's name. I had to call my husband and put him on speaker phone. They asked for the phone number for the reservation then insisted that phone number was not listed. My husband then had to provide the reservation number. Then he was asked if he wanted us in the room. We have had Bonvey credit cards for many years and always attempt to stay at one pf their hotels. We are good customers. Never have we had an issue. Bradley at the front desk then insisted that next time, I travel with my husband because the reservation is under his name and we all check in together. I told him to stop. He went on and on. I am not sure he realizes it is no longer 1955.\n\nThe room is comfortable but there is not enough shelving, cabinet or closet space for three people. There is not much storage and what there is configured oddly. They want us to reuse the towels but there are only two hooks for the wet towels. There is no cabinet/storage space in the bathroom. When taking a shower you have to figure out where to place your toiletries, clean clothes, dirty clothes and towels. The clean towels are placed on a rolling rack. I asked the front desk if they could bring another rolling rack into our room for us to use for our toiletries. JP at the front desk did call and ask but the answer was they couldn't. We are staying for nine nights so it will continue being a balancing act. JP is nice and helpful.\n\nOn 7/29/25 the AC would not work. The screen was black. I had to call the front desk three times and it took 45 minutes to get the engineer to the room to look at the AC. Oh, did I mention that it is extremely hot and humid in NY right now? Well, it is super hot! Let me clarify I called the front desk twice about the AC and once about the bathroom door knob falling off the door. My daughter turned the knob and it bounced off. I am glad it didn't hit her. The engineer was very nice and fixed both problems. Well at least I thought the issues were fixed. The AC worked all day the next day but when when we returned from dinner the AC was off. We just thought it had reached the set temperature. We went to turn it up and again it was not working. I called the front desk again to ask them to send the maintenance engineer to the room again to fix the AC. This time John said it would take about 15 minutes and he got here quick. Hopefully, it really is fixed now.\n\nThe housekeeping staff is very nice and do a wonderful job.\n\nIt has been one thing after another. The only reason we selected this hotel is because the business that we are taking care of, is nearby otherwise I would have already moved out of here. So far not very impressed and we still have 5 more nights. I will add more to this review after our visit has ended. It could be that AC stops working again tonight for the 3rd consecutive night."

"Absolutely wonderful hotel, great location, great service and nice rooms for the price. Check in and check out were smooth, quick and seamless. The staff checks in with you via email about cleaning the room even when you leave privacy signs.\n\nThe bar also has great cocktails!"