VIP Executive Art’s Hotel

"My girlfriend and I travel a lot, but we've never experienced anything like this before. The room was actually quite nice, with beautiful windows – but that’s about where the positives end.\n\nThe bathroom: the door couldn’t be closed (not joking – it was just broken). The shower barely worked – it was either scalding hot or ice cold, with nothing in between. The shower door was leaking, and whenever we tried to take a shower, the whole bathroom ended up flooded. And this in a so-called 4-star hotel 😄.\n\nEven though we specifically requested a room with a double bed, we got exactly the opposite. What can you do? I guess things like this happen when the hotel is fully booked. (At least the beds could be pushed together – and honestly, one bed would have been enough for us.) The room itself showed clear signs of wear and tear, and there were practically no seating options in the outdoor area.\n\nTo sum it up: I really don’t have high standards when it comes to hotels – I’m on my way to the Boom Festival and will be camping there for ten days. But what we were offered here is nothing short of a rip-off. In Germany, this wouldn’t even qualify as a 2-star hotel.\n\nOn top of that, the location is totally unremarkable – it takes at least 20 minutes by car every time to reach the nicer parts of town. We definitely miss our much cheaper Airbnb in the old town and are glad we're only staying at this hotel for a short time.\n\nI’ll definitely avoid this hotel chain in the future – and I recommend others do the same. That said, I’d like to end on a positive note: the rooms were clean, the housekeeping was good, and the staff was friendly – even though we only had brief interactions at check-in."

"We were disappointed with this hotel. Even though it is new-ish and very well located in Parque das Nações it feels and looks very dated. For an executive hotel they seriously lack wall sockets. So we had to unplug both bedside lamps to be able to charge our mobile phones. Now imagine if we had laptops, tablets and more tech. Also the toilet has a bathtub, that is so dated, a walk-in shower is much better and more modern. We had breakfast included, but we only went in on the 1st day. They had a lot of nothing, if you catch my drift. Some of the bread was stale. The fruit selection was ridiculously small and oxidised. The cold cuts and cheese selections was miserably small. All coffee machines were notoriously difficult to operate. And even though I tried to get a cappuccino in all machines, somehow they served me a chocaccino every time! I gave up and tried plain coffee. The worst I have ever drank!"

"Extremely disappointing. We only came here because they advertised the rooms with a view onto the bay. We didn’t get a room with a view. On top of that only mediocrity. Noisy aircon. Really really bad coffee at breakfast in a dark restaurant behind bars. The location is in between two metro stops so it’s not convenient to get there."